Ivan
KI & Broker
As Proserve’s Key Individual and an experienced broker, Ivan provides knowledgeable, considered guidance to help clients protect what matters most to them.
People first, always
Meet the people behind Proserve
Experienced insurance professionals, personal service and guidance built around the people and businesses we serve.
Our story
Advice built on lasting relationships
Proserve Advisory Group is an innovative boutique financial services provider. We offer a broad range of insurance solutions for individuals and businesses, from personal and commercial cover to healthcare, life, retirement and investments.
What began in Ballito in 2001 has grown into a nationwide service with teams in Cape Town, Durban and the Southern Cape. Through that growth, our focus has remained the same: personal attention, informed guidance and long-term client relationships.
Our people
Meet the Proserve team
Brokers, underwriters and support specialists working together to keep you covered.
Lindi
Broker
Lindi is at the heart of the Proserve team. Passionate, knowledgeable and highly personable, she provides thoughtful guidance while keeping every client’s individual needs and best interests at heart.
Jason
Broker
Jason assists clients with bespoke insurance solutions, life cover and investment strategies. Passionate, knowledgeable and personable, he provides considered advice and personal attention across a wide range of financial and insurance needs.
TC
Medical Aid & Life Administration Specialist | Broker Under Supervision
TC assists clients with medical aid and life administration, providing clear, attentive support throughout the process. He is also developing his advisory experience as a broker under supervision.
Saeuren
Commercial Lines Underwriter
Saeuren is a highly efficient commercial lines underwriter who combines professionalism with a friendly, approachable manner. His experience and attention to detail help ensure that business clients receive responsive and dependable underwriting support.
Donavan
Client Claims Support, Specialist Cover, Business & Travel Insurance
Donavan supports clients with business insurance, specialist cover, travel insurance and claims. Caring and solutions-focused, he is there when things do not go according to plan and works to identify appropriate cover at competitive premiums.
Merick
Personal Claims & Insurance Administration
Merick is the team’s claims warrior and a reliable source of support for personal insurance claims. He also assists the domestic and commercial administration teams and works hard to help clients achieve fair claims outcomes and appropriate policy savings.
Carol
Personal Lines Administrator
Carol is Proserve’s chief personal-lines client carer. With extensive knowledge, wisdom and a genuinely helpful approach, she guides and supports clients at every turn.
Charlene
Personal Lines New Business Specialist
Charlene specialises in new personal-lines business, helping new clients understand their options and making the process of putting suitable personal cover in place as clear and straightforward as possible.
Amelda
Office Manager
Amelda is the caring heart of the Proserve office—our team’s “Mama.” She looks after the team with patience, care and understanding, helping everything run smoothly each day.
Need personal guidance?
We’ll connect you with the right person
Tell us what you need help with and the appropriate Proserve team member will get in touch.